Published On: Thu, Mar 26th, 2026
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The city home to the friendliest pubs – and it’s not where you might think | Travel News | Travel

The city home to the friendliest pubs has been revealed, and it might not be where you think. Star Pubs, a major UK pub operator, did on online survey to discover where Brits thought the friendliest pub landlords were.

Topping the list is Glasgow. The Scottish City was crowned home to the most welcoming pubs (30%). It is home to approximately 261 pubs, according to Rentech Digital, with establishments dating back to the 1700s. The city’s oldest pub is believed to be The Scotia Bar on Stockwell Street, dating back to 1792 with links to sailors and merchants. Other historic contenders include Sloans (1797) and The Old Toll Bar (1860). Cardiff (25%) and Cambridge (24%) came in second and third place. Cardiff has 143 pubs and Cambridge has 107. Cardiff’s oldest pub, The Rummer Tavern, dates back to 1713 and Cambridge’s, The Pickerel Inn, dates back to 1608. Other British Cities to make the list of nicest pub staff, include Leeds (22%), Newcastle (21%), Norwich (21%) and Manchester (20%).

The national average, across all UK towns for friendly landlords was just 15%, according to the survey, pitting these ten Cities well above average.

But the data shows, no matter how friendly the landlord, we love the pub, with the average Brit popping into their local an average of twice a week.

The survey dug into what we love about the pub, finding that two thirds (64%) saying clean loos and a good beer garden for the summer (51%) are the most important factors.

Around 48% want plenty of seating, 32% want to see a wide range of quality beers behind the bar, while 31% want to be able to see live music.

Other popular features include a countryside location (27%), a weekly quiz (24%), sport playing on TVs (20%), a jukebox (18%) and a playground for children (15%).

Hance McPherson, head of licensee attraction at Star Pubs, said: “Pubs have always held a special place in British life, and this research shows just how important they remain to our communities.

“From open fires and great Sunday roasts to friendly landlords, it’s clear people value certain elements over others and the creation of the ‘dream pub’ needs to a reflection of the community.”