Published On: Thu, Apr 2nd, 2026
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Attendance Allowance claimants warned payments may be stopped | Personal Finance | Finance

More than 1.7 million pensioners across Great Britain are currently in receipt of Attendance Allowance, a tax-free, non-means-tested benefit available to those aged over 66. However, claimants must report certain changes in circumstances without delay – or risk having their payments of up to £441 a month reduced, suspended or even face a penalty.

Guidance from the Department for Work and Pensions (DWP) makes abundantly clear that failing to declare a change could result in overpayments, fines or prosecution. Even temporary changes, such as a stay in hospital, can affect entitlement.

Attendance Allowance is paid by the DWP to assist pensioners with additional costs arising from disability, long-term illness or physical or mental health conditions.

DWP rules state claimants must contact the Attendance Allowance helpline at the earliest opportunity should their condition change, they require more or less assistance, or their personal circumstances alter in any way that could affect their claim.

Should you be uncertain whether a change requires reporting, the safest course of action is to contact the helpline and verify – as overlooking it could place your weekly payments in jeopardy, reports the Daily Record.

DWP guidance on GOV.UK also warns: “You could be taken to court or have to pay a penalty if you give wrong information or do not report a change in your circumstances.” The guidance proceeds to outline modifications claimants must report which are detailed below.

Reporting a change in circumstances

Should your circumstances alter, your Attendance Allowance payments may rise, fall or cease entirely.

You must contact the Attendance Allowance helpline immediately if:

  • The level of help you need changes or your condition worsens or improves
  • You go into hospital or move into a care home (you’ll need the address, dates and details of how the stay is funded)
  • A medical professional has said you may have 12 months or less to live
  • You plan to leave the UK for more than four weeks
  • You go into prison
  • You change your name, address or bank details
  • You want to stop your claim
  • Your doctor changes
  • Your immigration status changes

If you’re uncertain whether something qualifies as a change, it’s wiser to get in touch with the DWP and verify rather than risk an overpayment or having your claim suspended.

Reporting a change if you need more help

You should also contact the DWP if you now require additional assistance due to a disability or illness – even if you aren’t currently receiving that support.

This includes needing:

  • Help with personal care such as dressing, eating, getting in and out of bed, bathing or using the toilet
  • Supervision to stay safe during the day or at night

You should report a change if tasks are taking considerably longer, causing discomfort, or you need physical support such as something to lean on.

Attendance Allowance is not limited to physical conditions. You may also qualify for a higher rate if you need more help due to:

  • A mental health condition
  • Learning difficulties
  • A sensory condition, such as being deaf or blind

The Attendance Allowance helpline is 0800 731 0122 and is open Monday to Friday, 8am to 6pm.