England’s 20 ‘worst’ train stations mapped – check if yours makes full list | UK | News
England’s “worst” railway stations have been mapped as passengers are shown how often trains are cancelled or delayed for the first time. The figures from the Office of Rail and Road (ORR) are available for more than 1,700 stations. Information will be displayed on screens at major interchanges, and for smaller stops online.
In addition, travellers are informed of work train firms and Network Rail are doing in order to improve performance, the Sun reports. Ealing Broadway in the west of London – served by the Elizabeth line and Great Western Railway – was the important station with the worst reliability of services during the four weeks to February 1, analysis by PA suggests.
The equivalent of 7.9% of services at the stop were cancelled. Seven of the 10 worst stations for cancellations, including Bond Street (7.4%), Farringdon (6.5%) and Paddington (5.6%), are on the Elizabeth line, the £18.8billion railway having opened in 2022.
The other three stations were all part of the Merseyrail network, which has had problems with trains being unable to draw electricity from the third rail because of cold weather.
Meanwhile, the highest cancellation score of any station in England was 22.8% at Ince and Elton, Cheshire.
This stop is also one of the least used in the country.
“We know how frustrating it is for customers when their train is cancelled or delayed,” Jacqueline Starr, chief executive of the Rail Delivery Group, which represents operators, said.
“By being transparent with this data and the positive actions we’re taking, it shows how serious the industry is in putting this right by continuing to strive for improvements.
“This send a clear message to customers the rail sector is committed to improving punctuality and to find solutions to make train services more reliable.”
Below is a full list of stations with the highest percentage of scheduled services that failed to call from January 5 to February 1.